Returns & Exchanges

At Mediheal, we want you to be completely satisfied with your skincare journey; if you are not happy with your purchase, we offer easy returns on products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.